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Explainer

Secure your Google Account after a hack

Short answer

Regaining sign-in is only the first checkpoint. Review settings that could keep another person connected and protect other accounts tied to the same address.

Open Google Account security

We never ask for your account address, password or verification code. AccountsAid cannot recover an account for you.

Review the account in layers

Work from active access outward.

  1. Change the password

    Use a unique password, and replace it anywhere it was reused.

  2. Check security events and devices

    Mark events that were not yours and sign out unfamiliar sessions.

  3. Inspect methods and apps

    Review recovery contacts, two-step factors and third-party access.

  4. Check connected products

    Look for unfamiliar Gmail forwarding, Drive sharing and other changed settings.

High-impact data

Note: If banking or identity details could be exposed, Google's guidance says to contact the relevant bank or authorities as needed.

After access returns, close the remaining doors

Recovery of the password is only the entry point. Work through controls that can keep access open or redirect information after you sign in again.

  1. Sign-in

    Replace a compromised password and review the methods that could let someone sign in again.

  2. Sessions

    Check recent security events and devices; sign out sessions you do not recognize.

  3. Recovery contacts

    Check whether the recovery phone, email and other methods still belong to you.

  4. Connected access

    Review third-party access and product-level changes such as Gmail forwarding or filters.

Official sources

Primary Google guidance referenced on this page.